The test manager's role in software testing

The test manager's role in software testing If you develop software, it is obviously very important that you can ensure the quality of the software. As a test manager, you play a very important role in this process. In this blog, we dive deeper into the role of the test manager and how the test manager can guarantee the quality of software products. We also discuss the responsibilities that come with this role, the difference between a test manager and a test coordinator and how a test manager can contribute to the success of software projects!

schedule 29 jan 2024
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What is the difference between a test manager and a test coordinator?

What exactly is the difference between a test manager and a test coordinator? Well, the difference is in the scope and responsibilities. Generally, the test manager is in charge (strategically) of the project of tests while the test coordinator is in charge of one defined test or segment of tests.

Let's take a closer look at this.

The role of the test manager

A test manager has a strategic role aimed at ensuring the success and quality of the testing process within the project. For example, this person is often responsible for leading and coordinating a test team. The manager develops and implements test plans and then oversees the execution of these tests. The test manager is also involved in reviewing test results and preparing reports to be shared with stakeholders. Furthermore, we often see in practice that the test manager is responsible for training and supervising team members.

The role of the test coordinator

A test coordinator, on the other hand, is responsible for the day-to-day management of a team of testers involved in the development and implementation of the test plans drawn up by the test manager. The coordinator therefore works very closely with the test managers, the project managers, the software testers and developers. This is because the coordinator has to ensure that the tests are properly planned and properly executed. The test coordinator will also review test results and present reports and findings to project managers and other stakeholders.

Responsibilities of the test manager

Now that we know what a test manager is and the difference between the test manager and the test coordinator, it is a good idea to briefly list the responsibilities of the test manager.

Test planning and strategy development:

The test manager will develop the test strategy and test plan. These will be adapted to the specific needs of the software project. The manager will then also have to start thinking about which test methods and tools are appropriate for the task.

Resource management

Furthermore, the test manager is often responsible for managing and deploying test resources. You can think of:

  • Personnel;
  • Technical tools and resources;
  • The IT infrastructure.

The test manager will also have to ensure that the team can work together efficiently. Thus, the manager will also act as a kind of consultant or advisor.

Test execution and reporting

The test manager will also oversee the entire testing process. That way, they can guarantee that everything goes according to plan. In doing so, they are also responsible for timely and accurate reporting when it comes to test results.

Stakeholder management and communication

Communication is obviously very important during the testing process. The test manager maintains communication channels with all parties involved and provides regular (sprint) updates on the progress of the project and the occurrence of any problems.

Quality assurance and control

Finally, test managers will also focus on preventing defects by ensuring that processes are constantly improved, QA (quality assurance) and QC (quality control). They also ensure that the software being developed meets high quality standards and detect defects before the software is released to the customer.

TMAP Testing techniques for test managers

As a test manager, you naturally need to be aware of a wide range of testing techniques. This is important in order to ensure the quality and functionality of software products.

Take your test training in a digital learning environment

Our test training courses have been developed in collaboration with Sogeti (part of the Capgemini group) whereby starting, if you therefore want to skill as a software tester, but also advanced participants from the testing profession receive theoretical support. What is learnt is applied in practice, thus the training contributes to the improved end result: "Test & Improve!". Check out our range of test training courses.